Havelock Metal guarantees 100% satisfaction on all of the products we manufacture. We take great pride in our workmanship, so if it wasn’t made to the specifications you provided, we will make it right!
This Limited Warranty applies to products that Havelock Metal Co. fabricates and covers any manufacturer’s defects under normal use during our Warranty Period. The Warranty period for purchased manufactured products from Havelock Metal Co. is 90 days from the date of purchase. The replacement product assumes 90 days from the date of replacement or repair.
During the warranty period, Havelock Metal Co. will replace at no charge, product that proves defective or contrary to the specifications confirmed on your sales order.
This Limited Warranty does not cover any problems that are caused by: conditions, malfunctions, improper installation or damage not resulting from manufacturer’s defects.
To obtain warranty service, contact us to examine your claim and determine the most appropriate solution for you.
Pre-Painted Steel Coatings Warranty
The paint coatings on the steel used to manufacture our profiles are the best in the industry. They vary slightly depending on the specific profile, but typically cover a 40 year limited warranty. Further details about coating warranty specifications can be found on our Resources page.